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Frequently Asked Questions

Once you have decided on the products to purchase, simply click on "Add to Cart" button. Checkout and fill in your details and finalize your purchase.

Yes, your payments are 100% secure!

We accept credit card payments through Stripe payment gateway and your information is confidential and never stored. We also integrate secure Paypal payments so you can use your balance when making purchases. We made sure that our website is secure at all times and we are committed to giving you a safe and satisfying shopping experience.

Standard Shipping Time
USA and UK: 7-18 days
Oceania: 8-20 days
Europe: 8-20 days
Rest of the world: 7-30 days

Processing Times
Orders are processed daily after the payments are successfully processed.

Tracking numbers are provided in shipping confirmation email notifications sent to the email address used to place the order. Make sure to whitelist Viral Merc and check your junk mail.

If you require a customer support representative to assist you, do not hesitate to contact us via Contact@viralmerc.com and we will help you out.

We have a 30-day money back guarantee from the date of delivery.

If you deem that the product you received is in an unsatisfactory condition, you may contact our customer support representative and we'd do our best to assist you.

You may contact us via the Contact Us page or drop us an email at Contact@viralmerc.com and our team of customer support representative will be ready to assist you.