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Refund Policy


We offer a 100% Satisfaction Guarantee within 30 days after you receive your items.

This means we will refund your purchase if you are for any reason not completely satisfied with your purchase!

We want to provide a risk-free and pleasant shopping experience and trust our customers not to take advantage of this offer.

Please note that we will not refund orders for delayed shipping times unless it's been 60 days since you ordered.  

Shipping Charges

The customer will not be refunded their shipping charges. 

Damaged Products

If you received a damaged product, please notify us immediately for assistance.

Please note we will not refund your order if our charging cable doesn't fit your case. 

Sale Items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at contactviralmerc@gmail.com